Skip to content

1 (855) 928-4024

0

Shipping & Return Policy

Last updated: July 28, 2026

At 4LifetimeLines we ship fast and stand behind what we sell. This page covers how and when your order ships, what it costs, and how returns work. If you have a question we don't answer here, email hello@4lifetimelines.com or call 1 (855) 928-4024.

Shipping

When will my order ship?

We fulfill orders Monday through Friday. Orders placed before 2:00 PM ET typically ship the same business day; orders placed after the cutoff, or on weekends and holidays, ship the next business day. You'll receive a tracking number by email as soon as your order is fulfilled.

How long does delivery take?

Standard U.S. shipping usually arrives 3–5 business days after your order ships, depending on your distance from our warehouse.

What does shipping cost?

Free standard shipping on U.S. orders of $50 or more. Orders under $50 ship at a standard rate calculated at checkout based on your delivery address. Any additional cost for faster service is shown before you pay.

Which carriers do you use?

We ship via UPS, USPS, and FedEx. The carrier for a given order depends on the items, weight, and destination.

Can I expedite my order?

Yes. Expedited shipping options and their costs are shown at checkout. If you need a delivery date guaranteed, contact us before ordering and we'll help you choose the right service.

Where do you ship?

We currently ship within the United States only. For special requests, email hello@4lifetimelines.com.

Are any products excluded or shipped differently?

Most items ship by standard ground or parcel service. A small number of oversized items (such as long tubing coils) and hazardous-material items (such as aerosols and certain fluids) may ship separately, travel by ground only, or take slightly longer in transit. Any such limitation is noted on the product's page.

What if my tracking stalls or my package is missing?

Carriers occasionally stop scanning a package while it's in transit. If your tracking hasn't updated in 3 or more business days, contact us and we'll open a trace with the carrier. If tracking shows delivered but you can't find the package, check with household members and neighbors and around alternate entrances; if it's still missing after 24 hours, contact us and we'll help resolve it.

Returns & Refunds

How do I start a return?

Reach out to us first. Email hello@4lifetimelines.com or call 1 (855) 928-4024 with your order number, and we'll issue a return authorization and instructions. Please don't ship anything back before contacting us.

How long do I have?

You can return eligible items within 30 days of delivery. Items must be unused and in their original, unopened packaging.

Who pays for return shipping?

We do. Once your return is authorized, we'll provide a prepaid return shipping label — there's no return-shipping cost to you on eligible returns.

What can't be returned?

For safety and quality reasons, the following are not returnable unless they arrived defective:

  • Products that have been opened or used
  • Products that have been installed
  • Custom-cut or made-to-order line

What if my item is defective, damaged, or wrong?

Email hello@4lifetimelines.com with your order number and a couple of photos (a close-up plus the installed or packaged view). We'll make it right with a replacement or refund — and cover the shipping.

When will I get my refund?

Once we receive and inspect your return, we'll issue your refund to the original payment method, typically within 14 days. You won't incur any fee for the refund itself. Your bank or card issuer may take a few extra days to post it.

Can I change or cancel an order?

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to change or cancel it. Once an order has shipped, we'll help you with a return or exchange under this policy.

Warranty

Most 4Lifetime tubing, fittings, and kits carry a Limited Lifetime Warranty against defects in materials and workmanship under normal use and proper installation. See our Warranty page for full details and registration.

Contact Us

Questions about shipping or a return? We're here Monday–Friday, 9:00 AM–5:00 PM ET.